Below are frequently asked questions, you may find the answer for yourself here.
This page contains frequently asked questions on the following areas outlined before. If you don’t find the exact answer to your question, do well to contact us through the various means available on our website such as Live Chat, WhatsApp, Email, Calls etc
- PRICE & PAYMENT
- DELIVERY & RETURN
- COMPANY INFORMATION & CONTACT
Yes, we ship internationally, to most countries of the world.
We are proud to offer free delivery insurance in case you order amount is $200.00 or more. This means that in an unlikely event that any problems occur with your order, we will reship it for free and you will not have to bear any shipping fees or any other additional charges.
If your order amount is below $200, we provide delivery insurance at the cost of only $4.95.
With a lot of experience in the Pharmaceutical industry, our goal is to make Medical products affordable for everyone.
No, you need not to create an account to place an order with us.
After an order has been placed, the order is binding for the customer unless King Meds Pharmacy cannot dispatch the products within 6 working days after receiving the order. In the case that King Meds Pharmacy cannot ship the products within 6 working days, you will be notified and have the choice to cancel the order.
It is unfortunately not possible to add products to an existing order. You have to place a new separate order.
No not necessarily, for some certain conditions you may need. but we try to make our products available for everyone who needs it.
Our “Handling Fee” covers packaging of the products, and the shipping fee.
Yes, we do have a minimum order of 90 pills cart as per cart total.
PRICE & PAYMENT:
All prices are in US dollars $ (USD).
We unfortunately don’t work with price lists. You can find all prices and discounts on our site.
We accept Visa, MasterCard & Maestro. For the moment, we also accept bitcoin, Zelle Pay and western union transfer. Please contact us after placing your order for payment info.
Please note, payment is only debited from your card at time of dispatch.
Please note, once you place an order, the amount will be shown as “pending” on your bank account. Once we ship the order, we will withdraw the amount from your credit card. If we cancel the order and the payment, please allow approx. 5-10 working days before your bank approves the cancellation and the amount will simply disappear from your account.
To give you even more confidence in shopping online with King Meds Pharmacy, we use 3-D security programs Verified by Visa or Mastercard SecureCode. This service protects your existing credit card account from unauthorized use when you shop with us. Read more about payment here
DELIVERY & RETURN:
We ship daily from Monday to Friday. Orders received in weekends will be shipped the first following working day.
We ship to most countries world wide. When creating an account, you can see if we ship to your country. If the country does not appear on the list please contact our customer service.
Shipping cost will be calculated specifically according to the weight and volume of the package for your desired shipping destination. The shipping cost will be visible on your order when you check out and before you confirm the order.